Help, whenever you're travelling

Answers to the most common eSIM questions, step-by-step install guides, and a real human at support@holalio.com.

eSIM basics

Step-by-step for iPhone and Android.

1
Connect to Wi-Fi and open Settings → Cellular / Mobile Service.
2
Tap “Add eSIM”, then “Use QR Code”.
3
Scan the Holalio QR code from your order page.
4
Label the plan “Holalio” so it's easy to recognise.
5
Keep your primary line for calls and set Holalio as the mobile data line.
6
Turn on Data Roaming for the Holalio line — this is required and costs nothing extra.